Refund Policy

Last Updated: January 10, 2025

⚠️ Important: Non-Refundable Service

All membership payments to Paid Survey Hub India are NON-REFUNDABLE once your account has been activated. Please read this policy carefully before making any payment.

1. Nature of Service

Paid Survey Hub India is an information service that provides:

Access to a curated database of 50+ verified paid survey websites
Information and details about each survey opportunity
Member support through our ticketing system
Lifetime access to current and future survey site additions

Upon payment and account activation, you receive immediate and full access to our entire database. This is a digital information product with instant delivery, similar to purchasing an ebook or online course.

2. No Refund Policy

Why We Don't Offer Refunds

Once your account is activated, you have full access to our verified survey database. Because this is an information service with immediate access upon activation, we cannot offer refunds for the following reasons:

Immediate Value Delivery: You receive complete access to all survey site information immediately upon activation
Digital Product Nature: Like other digital information products, once accessed, the information cannot be "returned"
One-Time Payment Model: Our lifetime access model at ₹199 is already heavily discounted compared to monthly subscription services
Prevention of Abuse: To prevent users from accessing the full database and then requesting refunds

3. Before You Pay - Important Considerations

Please Understand Before Payment:

We Are NOT a Survey Company: We provide information about survey companies, we do not conduct surveys ourselves
We Don't Pay You: The survey sites pay you directly, not us
No Earnings Guarantee: Your earnings depend on survey availability, your demographics, and effort
Registration Required: You must register separately on each survey site
Time Investment: Earning from surveys requires consistent time and effort
Information Service: You're paying for verified information and access, not for guaranteed income

If you're unsure about the service, please:

Read our FAQ page thoroughly
Review our About Us page
Contact us with any questions before paying

4. Exceptions - When Refunds May Be Considered

We may consider refund requests ONLY in the following limited circumstances:

A. Payment Errors (Before Activation)

You accidentally paid twice
Payment was made to wrong account
Technical error during payment process

Important: Refund requests for payment errors must be made BEFORE account activation. Once activated, refunds will not be issued even for payment errors.

B. Service Failure

We fail to activate your account within 48 working hours
Technical issues prevent access to the platform for more than 7 consecutive days
Database contains fewer than 40 survey sites at time of activation

5. What Is NOT Eligible for Refund

We will NOT issue refunds for:

Change of mind after account activation
Not earning as much as expected from survey sites
Difficulties qualifying for surveys
Issues with third-party survey websites
Payment problems with survey sites
Disqualification from surveys
Survey site account suspensions
Lack of time or effort to complete surveys
Misunderstanding of service nature
Already accessed the survey database

6. Refund Request Process

If you believe you qualify for a refund under the exceptions listed above:

Email us at signupverification@paidsurveyhub.in
Include your registered email, phone number, and payment transaction ID
Clearly explain why you believe you qualify for an exception
Provide supporting documentation (payment screenshot, error messages, etc.)

Refund requests will be reviewed within 5-7 business days. If approved, the refund will be processed to your original payment method within 10-14 business days.

7. Chargebacks and Disputes

Initiating a chargeback or payment dispute without first contacting us may result in:

Immediate account suspension
Permanent ban from our platform
Legal action for service fraud

We strongly encourage you to contact us first to resolve any payment concerns before involving your bank or payment provider.

8. Contact Information

For refund inquiries or payment issues:

Email: signupverification@paidsurveyhub.in

Subject Line: "Refund Request - [Your Email]"

Response Time: Within 48 working hours

By making a payment to Paid Survey Hub India, you acknowledge that you have read, understood, and agree to this Refund Policy. We recommend reviewing our FAQ and contacting us with any questions before purchasing.