Terms and Conditions

1 Acceptance of Terms

By using Relevant Reflex's services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

If you do not agree with any part of these terms, you must not use our services. Your continued use of the platform constitutes acceptance of any modifications to these Terms.

2 Eligibility

2.1 Age Requirement

You must be at least 18 years old to use our services. By registering, you represent and warrant that you meet this age requirement.

2.2 Geographic Requirement

You must be a resident of India to participate in our surveys and receive rewards. This helps us provide relevant survey opportunities and comply with local regulations.

2.3 Account Limitations

You may only maintain one account with Relevant Reflex. Multiple accounts from the same individual are prohibited and may result in account suspension.

3 Account Registration and Security

3.1 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your login credentials are secure

3.2 Accurate Information

You agree to provide accurate and up-to-date information during registration and throughout your use of our services. False or misleading information may result in account termination.

3.3 Account Verification

You must verify your email address and may be required to provide additional verification for account security or compliance purposes.

4 Survey Participation

4.1 Honest Responses

You agree to provide honest and thoughtful responses to surveys. Quality responses are essential for meaningful research.

4.2 Survey Qualification

We reserve the right to disqualify you from a survey if we detect:

• Fraudulent or inconsistent responses
• Use of automated tools or bots
• Excessively fast completion times
• Random or nonsensical answers

4.3 Survey Availability

Survey opportunities are based on your demographic profile and survey requirements. We cannot guarantee specific numbers or types of surveys.

5 Rewards and Payments

5.1 Reward Distribution

Rewards will be issued as per the terms specified for each survey. Typical processing times are:

• Survey validation: 1-5 business days
• Payment processing: 3-7 business days
• Bank transfer: 2-3 additional business days

5.2 Reward Modifications

We reserve the right to modify, suspend, or terminate the reward system at any time with reasonable notice to members.

5.3 Reward Restrictions and Payout Terms

Unless specified otherwise:

• Rewards are non-transferable between accounts
• Accumulated rewards can be withdrawn as cash via UPI once the minimum payout threshold has been reached. Rewards from specific bonus promotions may be subject to additional conditions stated at the time of the promotion.
• Minimum payout threshold: ₹500. You must accumulate at least ₹500 in your account balance before requesting a withdrawal.
• Payments are processed via UPI transfer to your registered UPI ID. UPI is currently the sole payment method for member withdrawals.
• Payment processing may take 3–7 business days after a withdrawal request is submitted and approved.

5.4 Tax Responsibilities

You are responsible for reporting and paying any applicable taxes on rewards received. We may provide necessary documentation for tax purposes.

6 Intellectual Property

6.1 Platform Content

All content on our website, including text, graphics, logos, images, and software, is the property of Relevant Reflex or its licensors and is protected by copyright laws.

6.2 Usage Restrictions

You may not:

• Use, reproduce, or distribute our content without express written permission
• Modify or create derivative works from our platform
• Reverse engineer any part of our services
• Use our trademarks or branding without authorization

6.3 User-Generated Content

By providing survey responses and feedback, you grant us a non-exclusive, royalty-free license to use this information for research and platform improvement purposes.

7 Prohibited Conduct

You agree NOT to engage in any of the following activities:

7.1 Technical Violations

• Use automated means (bots, scripts) to access our services or complete surveys
• Attempt to interfere with the proper functioning of our website
• Circumvent any security measures or access controls
• Use VPNs or proxy services to mask your location

7.2 Identity and Fraud

• Impersonate any person or entity
• Create multiple accounts
• Provide false personal information
• Share account credentials with others

7.3 Legal Violations

• Engage in any activity that violates applicable law or regulation
• Violate the rights of other users or third parties
• Transmit harmful, threatening, or offensive content
• Engage in harassment or discrimination

8 Termination

8.1 Termination by Us

We reserve the right to suspend or terminate your account at our discretion, without notice, for:

• Violation of these Terms
• Fraudulent activity
• Extended inactivity (24+ months)
• Legal or regulatory requirements

8.2 Termination by You

You may terminate your account at any time by:

• Using the account deletion option in your settings
• Contacting our support team
• Sending a written request to support@relevantreflex.com

8.3 Effects of Termination

Upon termination:

• Your access to the platform will be immediately revoked
• Pending rewards may be forfeited (depending on circumstances)
• Your personal data will be handled according to our Privacy Policy
• Certain provisions of these Terms will survive termination

9 Limitation of Liability

9.1 Service Disclaimer

Our services are provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Specific survey availability or earnings
• Compatibility with all devices or browsers
• Accuracy of third-party content

9.2 Liability Limitations

Relevant Reflex is not liable for any indirect, incidental, special, or consequential damages, including:

• Loss of profits or earnings
• Business interruption
• Data loss or corruption
• Emotional distress

9.3 Maximum Liability

Our total liability for any claim arising from these Terms shall not exceed the amount paid to you in the past 12 months, or ₹1,000, whichever is greater.

10 Indemnification

You agree to indemnify and hold Relevant Reflex harmless from any claims, losses, or damages arising from:

• Your use of our services
• Violation of these Terms
• Violation of any law or regulation
• Infringement of third-party rights
• Your survey responses or other content

11 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you also agree to our Privacy Policy.

Key privacy principles:

• We never sell your personal data to third parties
• Your survey responses are anonymized for research
• You control your data and can request deletion
• We use industry-standard security measures

12 Changes to Terms

12.1 Modification Process

We may modify these Terms at any time. When we make changes, we will:

• Update the "Last Modified" date
• Notify active users via email
• Provide a summary of significant changes
• Allow reasonable time for review (minimum 30 days for material changes)

12.2 Acceptance of Changes

Continued use of our services after changes constitutes acceptance of the modified Terms. If you disagree with changes, you should terminate your account before they take effect.

13 Governing Law and Jurisdiction

13.1 Applicable Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu, India.

13.3 Dispute Resolution

Before pursuing legal action, we encourage users to:

• Contact our support team to resolve issues
• Allow 30 days for resolution attempts
• Consider mediation for complex disputes

14 Contact Information

If you have questions about these Terms, please contact us: